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Important information - Guest check-in and departures

Check-in times

Cleanliness is important to us and we need time to fulfil the exacting hygiene requirements of a four-star guest house. For this reason, guests are asked to check-in only after 15h00 unless by prior arrangement.

Checking out

Guests are requested to vacate their rooms by 10h30 each day. If you do require storage for luggage or would like to hire a day facility, kindly let us know and we will try and be of assistance.

Important - After hours services

As is the case with many Bed and Breakfasts or Guest Houses, we are owner managed and assisted by our well trained staff. We do not however offer a 24/7 reception service and request that all guests check-in by 20h00. If this is impossible due to flight and other travel arrangements, please make prior arrangements with us and we will try and assist.

Going out for dinner or a late meeting?

Please check-in before you go out and we will show you to your room and supply you with a key and remote control for the security gate.

The early morning shift

We pride ourselves on a freshly prepared breakfast of the highest quality made from fresh ingredients. In order to serve this by 07h00, we need to have quite an early start, usually around 05h30. Considering that our last guests usually check in at around 19h00, this leaves us with quite a long day.

Please help us by checking in no later than 20h00, we tend to get a “little grumpy” after that which I am sure you will appreciate.

Order our freshly roasted coffee to collect on your arrival

Noise and consideration

When arriving and leaving Riverbend, one obviously uses outside walkways and passages. In consideration for other guests, you are requested to move around with as little noise as possible, particularly if this is after 20h00 at night or before 08h00 in the morning.


Visitors are welcome and guest are encouraged to use our exclusive guest facilities for this purpose. In the event that you would like your guest to stay over; enjoy a meal; or to remain on the premises after 21h00, kindly make advance arrangements with management. If such arrangements are not made, we reserve the right to charge for any additional guests.

East London accommodation - Beacon Bay